VOS Request a walkthrough

VOS by The Vidar Group

Operations that run themselves.

An operating system for your business. AI agents watch your systems, read your numbers, keep stock moving and take on the routine, so your team can focus on what only people can do.

Request a walkthrough Meet the agents
Agents at work Now Drafting the morning brief

Why VOS exists

The site was up the whole time. A subscription brand lost weeks of orders when a widget quietly stopped loading, and every uptime check stayed green. VOS watches what your customers actually experience, not just whether a page answers.

01 · Pages

Every page and API that matters, checked every minute.

02 · Journeys

Your customers' path rehearsed in a real browser.

03 · Products

Plans, stock and listings checked against your store.

04 · Vendors

The services beneath you, tied to what they affect.

Product

One quiet surface
for everything you run.

DevOps

Watch

Uptime, alerts and incidents across every system you run.

  • Checks that say what they prove
  • One message per outage
  • Incidents in one click

ProdOps

Understand

Your product and store numbers, explained in plain English.

  • Ask your data anything
  • A weekly read
  • PostHog · Shopify · Appstle

Logistics

Supply

Inventory, production and purchase orders, planned ahead.

  • When each item runs out
  • What to order, and by when
  • Purchase orders drafted for you

Automated testing

Rehearse

Shopper journeys run in a real browser, built for your store.

  • Every few minutes
  • Stops before payment
  • Screenshot on every failure

Customer Ops · Roadmap

Converse

Site chat and tickets, answered from what you know.

  • Answers from approved content
  • Hands off to a person

Marketing · Roadmap

Create

Copy, posts and ads in your brand's voice.

  • Learns your voice from examples
  • One piece, every channel

AI agents

Agents,
each with a job.

Each one has a role, the skills to do it, and work it does on its own. Add the ones you need.

DevOps

Ops Engineer

Knows your systems. Writes up every alert within a minute and briefs you each morning.

The theme was published at 10:31. The subscription widget hasn't loaded since. Turn its app embed back on, then re-run the journey.Triage note · example

ProdOps

Product Analyst

Answers questions about your product and store, and sends a weekly read.

Orders are 6% above a typical week. Subscription share rose to 48%, led by the new bundle.Weekly report · example

Logistics

Logistics

Keeps an eye on inventory, says what to order and when, and drafts purchase orders for a person to send.

Wrappers run out in about 9 days. Order 12 rolls by Thursday to arrive in time. The purchase order is drafted; nothing was sent.Inventory briefing · example

On the roadmap

In development. Tell us which you need first.

Customer Ops

Support Agent

Answers customers on your site from your knowledge base, opens tickets, and hands off when a person is needed.

Coming

Marketing

Content Writer

Drafts copy, posts and ads in your brand's voice, for a person to review and publish.

Coming

Reads what you connect

Nothing else.

Totals, not people

Counts and rates, never a customer's details.

You set the limits

Observe, recommend, or act on what you approve.

Every run on the bill

AI usage itemized monthly.

When something breaks

From the first signal
to the all-clear.

  1. 10:42:00

    A check fails

    Confirmed before anyone is called. A blip stays a blip.

  2. 10:42:40

    The right people hear

    One message, in the right channel, naming what failed.

  3. 10:43:15

    A triage note arrives

    What changed just before, and what to try first.

  4. 10:45:00

    An incident opens

    One click from the alert, already filled in.

  5. 11:20:00

    Customers see it's fixed

    A plain update on your status page.

Your status page

Calm,
for the people you serve.

Your customers see whether things work. Your team sees the detail. You decide who sees what.

PlainStatus and plain-language updates.
TechnicalServices, alerts, deploys and metrics.
AgentsChat with your agents and read their reports.
Example Snacks statusLive
All systems operational
Online storeOperational
Checkout and paymentsOperational
Subscriptions and accountOperational

Oct 3 · Resolved in 38 minutes. Some customers couldn't choose a subscription. Fixed and verified on every product.

Software with a team behind it

Set up and watched
with you.

VOS is built and run by The Vidar Group. Our engineers connect your stack, write your journeys and tune every alert until it means something. Then we keep watching alongside you.

Connected for you

Hosting, store, analytics, code and chat.

Journeys written for your store

Built as a project, then run every few minutes.

Alerts worth reading

Every check says what it proves.

A second set of eyes

Our team sees your signals too.

Pricing

One statement.
Every line explained.

Platform

Checks, alerts, incidents and your status page.

Monthly

Agents

Ops Engineer, Product Analyst, Logistics: add the ones you need.

Per agent

Testing

Journeys in a real browser, plus building them for your store.

Per store + build

AI usage

What your agents actually use, itemized.

As used

No seat counts. No surprise overages.

Get a quote

Security and data

Your data
stays yours.

Your own space

Your systems and reports live in your own organization.

Health data mode

Free text dropped at the door, for platforms with protected health information.

Totals for analytics

Agents never pull up individual customers.

See who can see you

Every person with access is listed, including ours.

Works with what you already run

  • Shopify
  • Appstle
  • PostHog
  • GitHub
  • Slack
  • Supabase
  • Railway
  • Cloudflare
  • Stripe
  • Twilio
  • Resend
  • AWS
  • Lovable

Request a walkthrough

See VOS
on your own systems.

Thirty minutes. We look at what you run, show you what VOS would watch, and leave you with a plan.